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Support

How can we help?

Ora is in private beta, and a real person reads every email.

Email support
support@oracoach.app
Send an email

For a bug, tell us your phone model and what you tapped right before it happened. A screenshot helps a lot.

Common questions

How do I join the beta?

Join the waitlist on the homepage, and we'll email you when your spot opens.

Is Ora free?

Yes. Logging, progress, rewards and friends are free. Ora Pro adds Orbi's coaching and smart programs, and purchases open at launch.

How do I turn on Orbi?

Open the Coach tab and agree to team up with Orbi. You can turn Orbi off there at any time.

How do I back up my training?

Settings, Account & Profile, Cloud Backup. Backup is off until you turn it on, and your training always stays on your phone too.

Can I bring my history from Strong or Hevy?

Yes. Settings, Import & Export. Ora checks the file before importing anything.

How do I export or delete my data?

Export from Settings, Import & Export. Delete your account from Settings, Account & Profile, Delete Account. The privacy policy explains what deletion removes.

Is Orbi medical advice?

No. Orbi gives training guidance. For pain, injury or health questions, see a doctor or physical therapist.